Privacy and Cookies

This page contains important information explaining how this internet site uses cookies. Please read this information carefully.

Use of information

This Privacy Policy regulates the use by Imperial Brands PLC of the information you provide when using this website. It is to be read in conjunction with the terms and conditions of use of the website which can be found under the 'Legal Information' link.

Imperial Tobacco is committed to the online privacy of all its users. This policy statement is designed to give a clear explanation of Imperial Tobacco's data processing practices. For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

We will not collect any information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are:

  • Your name
  • Your email address

The information collected will be used to send you the information you have requested and to provide information that may be useful to you.

We may share non-personal aggregate statistics (group) data about our site visitors' traffic patterns with partners or other parties but we do not sell or share any information about individual users. We may need to share your personal information with other companies within the Imperial Brands family, and/or third party service providers that process data on our behalf. If you submit personal information to Imperial Tobacco, you agree to such disclosure.

Since Imperial Tobacco operates globally, Imperial Tobacco may want to transfer your personal information to other countries, including countries outside the European Economic Area (EEA). However, while in our control, we always seek to ensure that your personal information receives the same level of protection as it would had it stayed within the EEA, including seeking to ensure that it is kept secure and used only in accordance with our instructions and for the agreed purpose(s).

We reserve the right to disclose your personal information as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on Imperial Tobacco. In the event that Imperial Tobacco is subject to a takeover, divestment or acquisition we may disclose your personal information to the new owner of the business.

Cookies

A cookie is a piece of text which asks permission to be placed on your computer's hard drive. Once you agree (or your browser agrees automatically if you have set it up in that way), your browser adds that text in a small file.

A cookie helps analyse web traffic or lets website operators know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

How to control and delete cookies

We know that people have concerns about cookies, but we believe that the benefit that you and Imperial Tobacco gain from their proper use is worthwhile.

You can delete the files that contain cookies as those files are stored as part of your internet browser. If you wish to restrict or block the cookies which are set by imperialbrandsplc.com, or indeed any other website, or if you wish to receive notification of cookie placement requests or decline cookies completely, you can do this through your browser settings. The Help function within your browser should tell you how. Please be aware that declining or denying cookies may prevent you from being able to use the website to its highest capability.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your manual.

imperialbrandsplc.com uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate our use of our website and compile reports on user activity. Read Google's Privacy Policy and Analytics Help pages for more information. If you want to opt out of Google Analytics, you can download and install the add-on for your web browser here.

We use Gaia Insight to enable us to understand how visitors interact with www.imperial-ingredients.com particularly the paths visitors take through the site. This data is used to help understand how visitors interact with the site and the way in which they navigate through it. Your IP address and other personally identifiable data is not associated with any other data held by Gaia Insight.

Third party cookies

www.imperial-ingredients.com uses a number of suppliers who also set cookies on our website on our behalf in order to deliver the services that they are providing. A list of all third party cookies that are used on www.imperial-ingredients.com and what each is used for appears below.

Website Cookie Cookie Name and Type Default Expiration Type Description
www.imperial-ingredients.com Google Analytics (GA) Cookies _ga 2 years Used to distiguish users
www.imperial-ingredients.com Google Analytics (GA) Cookies _gat 10 minutes Used to throttle request rate

 

Your rights

Imperial Tobacco is required to comply with the provisions of the Data Protection Act 1998. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and for any inaccuracies to be corrected.

Policy changes

Any changes to this policy will be posted here.